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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Stephens

Mike Stephens

May 30, 2026

5  out of  5
rating by Mike Stephens
"I recently filed a claim for my condo and Peyton was fabulous helping me. She was thorough, friendly, sweet and Kept in touch with me make sure everything was going according to plan and all the questions I had she answered great experience great insurance agency. Thank you again !Peyton😊"
We responded:
"Thank you so much for the 5-star rating, Mike! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Aisha Martinez

May 29, 2026

5  out of  5
rating by Aisha Martinez
"Ashley, Peyton, and Angie were all amazing to work with. They were friendly, knowledgeable, and made the insurance process smooth and stress-free. Great customer service and highly recommend!"
We responded:
"Aisha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Polo Romero

May 27, 2026

5  out of  5
rating by Polo Romero
"Ashley was very helpful and patient while helping me set up my insurance policy. She was a pleasure to work with, I highly recommend working with her."
We responded:
"Thank you for taking the time to leave such a great review, Polo. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jennifer Carreño

May 27, 2026

5  out of  5
rating by Jennifer Carreño
"Ashley provided an excellent experience while helping me set up my insurance policy. She was patient, knowledgeable, and took the time to answer all of my questions in detail. I really appreciated how thorough she was and how easy she made the entire process. I would highly recommend her to anyone looking for insurance assistance, she truly goes above and beyond."
We responded:
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Laura Harris

April 15, 2026

5  out of  5
rating by Laura Harris
"Thank you so much Skylar. You are awesome. Resolved my issues without any hassle. Great customer service. Love this location!!!!"
We responded:
"Thank you so much for the 5-star rating, Laura! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Carlos Alvarez

April 1, 2026

5  out of  5
rating by Carlos Alvarez
"Once I've switched to state farm loved every bit of their coverage, price, and personal help. Worked with Peyton here recently and helped get a good plan within our budget."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Merrill’s Team here in Tyler . "
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Ximena Gonzalez

March 17, 2026

5  out of  5
rating by Ximena Gonzalez
"I moved from a different city and had to switch offices to make things easier. Peyton has walked me throughout the whole process and has gone above and beyond to help me get covered and save money. She explains things thoroughly and is extremely knowledgeable about every policy. I feel very confident in what I’m paying for now and the coverages I get, thank you Peyton!"
We responded:
"Ximena, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Merrill’s Team!"
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Michael Cooley

February 27, 2026

5  out of  5
rating by Michael Cooley
"Ashley and Peyton were very helpful and answered any question I had."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Merrill’s Team here in Tyler . "
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Hazik Ellahi

February 25, 2026

5  out of  5
rating by Hazik Ellahi
"Great place, Great people and Great rates of insurances. Thank you Skyler for helping me out with a great insurance quote. 🙂"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tyler to know that you had such a wonderful experience with us here on State Farm Agent John Merrill’s Team."
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Deana Tucker

February 17, 2026

5  out of  5
rating by Deana Tucker
"I have been with State Farm for several years but when it was time to separate my older kids onto their own policy Peyton was so helpful and guided us all through the process. I had a ton of questions and she was patient and answered each one thoroughly. She made me feel comfortable and confident in the choices I/we made. I also made changes to my home insurance and the experience was the same. Her communication throughout everything was timely and detailed. I can’t say enough great things about her!"
We responded:
"Thank you for taking the time to leave such a great review, Deana. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Kerry Ward

Kerry Ward

February 3, 2026

5  out of  5
rating by Kerry Ward
"Peyton has been great to work with, she always answers my calls/questions and made sure we received the best rates"
We responded:
"We are grateful for your 5-star review, Kerry! Thanks for taking a moment to share your positive rating of State Farm Agent John Merrill’s Team here in Tyler . "
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Fred Attaway

January 30, 2026

5  out of  5
rating by Fred Attaway
"Ashley Hernandez always does an amazing job helping me with any questions I have. Great person, great personality, very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Fred. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chelsie Boswell

January 24, 2026

5  out of  5
rating by Chelsie Boswell
"Skylar does amazing work! Nicest and sweetest person I’ve ever spoken with. Thank you Skylar for working with me to get the best rate! <3"
We responded:
"Chelsie, thank you for your wonderful review of State Farm Agent John Merrill’s Team! Chelsie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Merrill’s Team! "
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Quinton Gunter

January 24, 2026

5  out of  5
rating by Quinton Gunter
"Wonderful agency! Skylar is amazing she was very patient throughout the whole process. All of my questions were answered promptly and explained in a way anyone could understand. When others gave me a ridiculously high quote State Farm helped me bundle at an even more affordable rate than many other companies. I would highly recommend using this agency and requesting Skylar Mendoza for your insurance needs!"
We responded:
"Quinton, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Merrill’s Team here in our Tyler office. "
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Eddie Johnson

January 23, 2026

5  out of  5
rating by Eddie Johnson
"Skylar treat me really well is that good!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John Merrill’s Team. "
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Edgar Loredo

January 21, 2026

5  out of  5
rating by Edgar Loredo
"Skylar was very helpful in helping out with setting up additional discounts."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent John Merrill’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Chris Sullivan

January 15, 2026

5  out of  5
rating by Chris Sullivan
"Peyton was absolutely amazing to work with! They made the entire process of setting up my life and car insurance smooth, clear, and stress-free. Peyton was professional, knowledgeable, and genuinely cared about making sure I was properly protected. Communication was excellent from start to finish, and I felt confident every step of the way. Highly recommend Peyton and the team—top-notch service all around!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John Merrill’s Team. "
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Rickey Abron

January 12, 2026

5  out of  5
rating by Rickey Abron
"I was warmly greeted by Ashley as soon as I walked in. From there she was extremely helpful and polite. She was very knowledgeable about every inquiry I had in regards to my policy coverages. She did an amazing job with helping me."
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rey kirven

January 2, 2026

5  out of  5
rating by rey kirven
"Great job"
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Ester Guerra

December 23, 2025

5  out of  5
rating by Ester Guerra
"Ashley was a great help."
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Mindy Paredez

December 19, 2025

5  out of  5
rating by Mindy Paredez
"Been doing business with State Farm for a long time thanks to Alicia. That’s always finds me the best rates and takes care of me. Thank you Alicia for doing such an awesome job taking care of your customers."
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Connor Hall

December 16, 2025

5  out of  5
rating by Connor Hall
"Peyton over at the Loop 323 office recently helped me with a policy, and the experience was perfect. She was thorough and made the process smooth and simple for me to understand. I appreciate her excellent communication and customer service!"
Profile photo of Mason Mumphrey

Mason Mumphrey

December 16, 2025

5  out of  5
rating by Mason Mumphrey
"Peyton was incredibly helpful—truly the best experience I’ve had at State Farm! She was so nice, kind, down-to-earth, and lovely to talk to. She did her job exceptionally well, making my experience easy. I’m definitely looking forward to having her help me again when I return!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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martin mabulay

December 15, 2025

5  out of  5
rating by martin mabulay
"I had an excellent experience with State Farm, and I couldn’t be happier with the savings. They were able to save me $120 a month on my auto insurance, which made a huge difference for my budget. Abby Solis was amazing throughout the entire process. She was knowledgeable, patient, and took the time to explain all my options clearly. Abby made everything simple and stress-free, and I truly felt like she had my best interest in mind from start to finish. If you’re looking to save money and want outstanding customer service, I highly recommend State Farm—and definitely ask for Abby Solis. She went above and beyond to help me!"
Profile photo of Elizabeth Parra

Elizabeth Parra

December 11, 2025

5  out of  5
rating by Elizabeth Parra
"Ashley was so helpful and Kind"